Returns, Refunds and Shipping
Thanks for shopping at Urban Creative
If you are not entirely satisfied with your purchase, we’re here to help.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable: such products and services cannot be claimed under this refund / return policy.
If you have any questions on how to return your item to us, contact us on the details provided below
Email id : firstname.lastname@example.org
Contact Number: +919833456541
Postal Address: 704, A-Wing, Eternia CHS, Hiranandani Gardens, Powai, Mumbai, Maharastra, India, 4000076